SHIPPING & RETURNS
SHIPPING POLICY
Deliveries are Monday-Friday (excluding bank or public holidays).
Please note that some deliveries may require a signature. If you are unavailable to sign for your
delivery, the products you have ordered may be returned to us or to your local post office and
you will need to arrange re-delivery or collection (as the case may be).
Payment for products and delivery services are to be made in pounds sterling (£).
WHERE WE DELIVER
We deliver to the following destinations “Delivery Destinations”:
Channel Islands, Isle of Man, Northern Ireland, Scottish Highlands, U.K. Mainland, Europe and
Rest of World (Excluding California, Russia & Malta).
Shipping is free to the U.K. Mainland but postage charges will apply to any delivery
destination that sits outside of the U.K. Mainland.
Unfortunately we are currently unable to dispatch orders to any BFPO or P.O. box addresses.
RETURN & EXCHANGE POLICY
UK Mainland customers who are not happy with their purchases or just have a change of mind
may return their products within 14 days for a full refund as long as they have not been used.
Any purchases that have been used, are not in a resalable condition, or are not returned
including original packaging will not be refunded. Please contact us of your intention to return
at hello@woosahkit.com
HOW DO I RETURN ITEMS
Once you have notified us of your wish to return you will be provided with the details of where
to post your return. You will need to include a note with your order number and reason for
returning inside the package.
I HAVE RECEIVED MY ITEM & IT IS DAMAGED, WHAT DO I DO?
Please contact us to notify us of any issue with your Woosah Kit asap. We aim to be in touch
with you within 3 working days and advise you how we will deal with your issue or if you need
to return to us.
This privacy policy sets out how woosahkit.com uses and protects any information that you
give woosahkit.com when you use this website. woosahkit.com is committed to ensuring that
your privacy is protected. Should we ask you to provide certain information by which you can
be identified when using this website, then you can be assured that it will only be used in
accordance with this privacy statement. Woosahkit.com may change this policy from time to
time by updating this page. You should check this page from time to time to ensure that you
are happy with any changes.